TERMS AND CONDITIONS
Orders placed with Chariot Auto Transport are under the following terms and
conditions. This document must be read and agreed to prior to scheduling your
vehicle. We appreciate the opportunity of doing business with you, and look
forward to serving you again.
1) Paying for your order: The deposit for standard and enclosed auto shipping orders may be paid by check, credit card, mailed money order, and cashiers check. Credit Card and Check by fax payment forms are at the bottom of this page. Please fill in your payment option and fax along with the signed Terms and Conditions. The Deposit amount is $175.00 plus $5 handling fee, unless transporting more than one vehicle. The remaining
balance will be paid to the carrier when carrier delivers your vehicle unless
otherwise stated. CARRIERS ONLY ACCEPT: cash, money orders, and cashiers checks.
You will be given a receipt. By signing below you agree that you will pay the
carrier in the form of cash, money order or cashiers check only. Chariot is not
responsible for payment to the carrier. The amount owed to the carrier must be
paid by the customer to the carrier. Chariot Auto Transport will not handle
monies owed to the carrier. Thank you much for your cooperation.
2) Money Back Guarantee: All dates that are given are an
approximation. There are many causes that can affect dates (ie.
weather, traffic delays, road conditions, etc.) What we can give you
is an approximate time frame once your vehicle is picked up. The
carrier should call you 8-12 hours before picking up the vehicle.
Chariot Auto Transport will assign a carrier to transport your
vehicle within 14 days of the first available pick-up date (provided
we are given an order 14 days prior to the first available pick up
date), and in most cases within a few days. In the event that we are
not able to get your vehicle assigned in 14 days you have the option
of keeping your order open or canceling for the full refund of your
deposit.
3) The carrier assigned to your vehicle should call 8 to 12 hours
before they are able to pick-up your vehicle. They will arrange for
the exact pick-up and delivery location at this time. In addition,
the carrier and the person responsible for the vehicle will complete
a thorough inspection of the vehicle. The carrier will have an
inspection sheet they will have you sign. Chariot and the carrier
are not liable for any damages not noted on the delivery receipt.
The receipt is considered final upon signature by federal law. If
the vehicle and person responsible is not present at the time the
vehicle was scheduled for pick-up, the deposit will not be refunded.
In addition, if the person responsible is not present for the
delivery of the vehicle, the vehicle will be stored at the owner's
expense until the owner can pick it up from storage.
4) There are times when the carrier will not be able to drive into
certain destinations (door to door) and will arrange with you to
meet at a gas station, grocery store, etc.
5) Insurance: The carrier is fully insured, and is responsible for
the vehicle while in the carrier's possession. Chariot Auto
Transport and its agents will not be responsible for acts of God
(flooding, hail, sand storm, earthquakes, tornadoes, fire). Shippers
should maintain their own insurance for these reasons. If there were
to be unfortunate damage to your vehicle (not including items listed
above and in the liability disclaimer) we have your carrier's
insurance information on file and will help you with the claim
process. We do a license, insurance, and bond check on all of our
carriers. The shipper is responsible for completing the
Pre-Transport Checklist before transport in order to avoid any
possible problems with the vehicle.
6) If damage should occur, all moneys owed to the carrier must be
paid to initiate the claim. Damage must be noted on the Bill of
Lading, and signed by the driver and shipper, regardless of weather,
or time of day. Signing the Bill of Lading without any notation of
damage verifies that shipper or its agent has received the vehicle
in good condition, and that Chariot Auto Transport and its agents
are relieved of any further responsibility. Please check your
vehicle thoroughly.
7) Any claim or controversy arising from or relating to this
agreement, or the performance or breach thereof, shall be subject to
the jurisdiction of Pima County, Tucson, Arizona. Shipper
specifically waives any right to have this matter resolved in any
other county or location. Chariot Auto Transport can only be liable
for up to the amount of the deposit amount already paid to Chariot
Auto Transport. Chariot Auto Transport will support you in this
effort should such a problem occur, but in no way will Chariot Auto
Transport accept responsibility for any negligence of the assigned
carrier. Chariot Auto Transport will provide carriers insurance and
carrier information should any controversy arise.
8) Non-operable vehicles: A $150.00 INOP fee is applied to all
vehicles not in operating condition. This fee is included when your
quote is given provided we had this information. If the vehicle is
not operable at the time of pick-up and was not included in the
quote, additional fees may apply. Additionally, if your vehicle
becomes inoperable during transport, $150 will be due at the time of
delivery in addition to the amount quoted. It is shipper's
responsibility to make sure vehicle is in the proper working order.
9) If the vehicle being picked up does not match the vehicle of
which the quote/booking listed, additional fees may apply.
10) Please make sure your vehicle has less than half a tank of
gas. This helps lessen the weight for the carrier. All personal
goods must be removed from the vehicle. Please refer to our
Pre-transport checklist on our home page. Chariot Auto Transport and
its agents will not knowingly transport household goods in the
vehicle. Federal regulations prohibit Chariot Auto Transport from
doing so. If such items are shipped unbeknown to Chariot or its
agents, such items become the sole responsibility of the shipper.
Should damage or fines be levied, fines or damage are shipper's
responsibility.
11) Cancellations: All cancellations must be in writing. If a
driver has not been assigned to transport your vehicle and you would
like to cancel the order there will be a $50 cancellation fee. Once
a carrier has been assigned for pick-up and transport of the vehicle
no deposit will be refunded.
12) Chariot Auto Transport is an agent or broker representing you
the customer. We arrange for the transportation of your vehicle by
assigning a carrier to physically transport your vehicle. Chariot
Auto Transport is not responsible for vehicle rental fees of any
kind. Chariot Auto Transport reserves the right to cancel your
contract at any time.
Chariot Auto Transport LIABILITY DISCLAIMER:
• Damage to undercarriage, exhaust system, suspension, wheel
bearings, tie downs, brakes, alignment, tuning, charging system or
battery. (no evaluation is made of these components or systems at
pickup location) therefore Chariot Auto Transport or its agents do
not accept responsibility for them.
• Damage not detected at pickup location due to poor weather or
lighting conditions.
• Damage to car phones or antenna under any condition. (Chariot
Auto Transport suggests that they be removed).
• Loss of or damage to audio or video equipment not installed at
the factory. This includes antennas that do not retract to within 3
inches of the vehicles body.
• Damage or fines incurred because shipper left personal or
household items in vehicle.
• Damage caused by fluids or objects flying up from the roadway,
or out of the sky.
• Damage to cloth or vinyl convertible or decorative tops over 2
years old.
• Damage to T-tops, boots, bras, caps, or any other type of canvas
covering.
• Damage caused by vandalism during transport.
• Damage caused by leaking fluids, such as battery acid, motor
oil, transmission fluid, brake fluid, power steering fluid, radiator
coolant, or fallout resulting from acts of god.
• Damage caused by freezing of cooling system and/or battery.
• Damage caused by failure of factory tie-downs or pull through
frame tie-down holes.
• Damage to, or caused by any vehicle that cannot be driven on or
off the transport under its own power. (vehicle will not run, or has
lost its braking system).
In signing the order form you agree to all the Terms and
Conditions listed above. In addition, you agree that you have read
and will abide by our Pre-Transport Checklist (on home page).
PLEASE FAX ORDER FORM AFTER READING AND AGREEING TO THE TERMS AND
CONDITIONS ALONG WITH PAYMENT INFORMATION AND SIGNATURES TO CHARIOT
AUTO TRANSPORT
FAX: 520 744-4610
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